We want you to get everything you expect from a new Chill-Out Chair. That’s why we’ve gone to great lengths to help you protect your investment by providing you with one of the industry’s most comprehensive warranty packages.
Essential Foam Package: a standard one year warranty
TEC Foam Package: a standard three-year warranty
Additional Warranty Options:
Protect your investment by extending the coverage on your chair foam! Add one or three years to the Essential Foam or a lifetime service agreement on the TEC!
The warranty commences on the date the product is shipped to the customer. This warranty does not include repair or replacement required as a result of misuse, abuse, use for any purpose other than intended, damage resulting from commercial or institutional use, or from normal wear and tear. The defective part(s) must be returned through an authorized dealer. If the warranty claim is approved by Freedom Concepts, the defective parts will be replaced, however, shipping costs will incur. Repair by any unauthorized service representative relieves Freedom Concepts of further liability, or obligation under this warranty. The sole obligation of Freedom Concepts with respect to its products and parts and this warranty shall be, at the sole option of Freedom Concepts, to repair or replace the part or product if the warranty claim is approved by Freedom Concepts, at its sole discretion. The foregoing is the customer’s sole and exclusive remedy with respect to this warranty.
All Freedom Concepts mobility devices have a 30 day Satisfaction Guarantee